Director of Operations


Juvenile Law Center fights for rights, dignity, equity, and opportunity for youth. We work to reduce the harm of the child welfare and justice systems, limit their reach, and ultimately abolish them so all young people can thrive.

Juvenile Law Center uses multiple approaches to accomplish our ends: legal advocacy, policy advocacy, youth-led advocacy, and strategic communications. Our strategies are interconnected. We pair impact litigation with policy advocacy and community organizing to push for lasting and transformative change. Our policy agenda is informed by—and often conducted in collaboration with—youth, family members, and grassroots partners. Our youth advocacy campaigns respond to legal and policy opportunities in the field. In all of our work, we seek out strategic communications opportunities to enhance the work and to shape public opinion. We seek opportunities across the country to work where we can respond to identified needs in the community, build on local partnerships, leverage legislative and legal reform opportunities and create momentum for change.

Current issues can be found here.

Position Purpose

The Director of Operations will oversee a $4.6 million budget in partnership with the organization’s Chief Executive Officer and key staff. The Director of Operations is a hands-on and participative manager with responsibility for the following areas: finance, budgeting, and grants management, operations and facility management, and IT. 

The Director of Operations will play a critical role in partnering with the management team in strategic decision making and operations. All our work requires collaboration in a highly collegial atmosphere with communications, development, operations, and legal staff, and in partnership with colleagues around the state and country.

Essential Functions (include, but not limited to)

Financial Management

  • Analyze and present financial reports in an accurate and timely manner in collaboration with the consulting CPA; clearly communicate monthly and annual financial statements, including commentary on year over year and YTD vs budget fluctuations; collate financial reporting materials for all donor segments, and oversee all financial, project/program and grants accounting
  • Coordinate and lead the annual audit, Form-990, and related filing processes, liaise with external auditors and the audit and finance committees of the board of directors; assess any changes necessary
  • Oversee and lead annual budgeting and planning process in conjunction with the CEO and Juvenile Law Center management team; administer and review all financial plans and budgets; monitor progress and changes and keep senior leadership team abreast of the organization’s financial status
  • Manage organizational cash flow and forecasting
  • Work with board investment committee as needed to explore investment options that align with the mission and values of Juvenile Law Center
  • Administer, maintain, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, garnishments, taxes, and other deductions
  • Maintain contracts management and financial management/reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements
  • Manage all necessary business policies, accounting practices and internal controls; improve the finance department’s overall policy and procedures manual
  • Effectively communicate and present the critical financial matters to the CEO and board of directors in collaboration with the board finance committee chair

Grants Management

            In collaboration with the CEO and the Operations Manager:

  • Manage Juvenile Law Center’s grant portfolio by: tracking grants, developing internal reporting systems, writing reports, maintaining excellent historical records, working with staff to ensure each project or program is meeting proposal conditions and expectations
  • Prepare and submit grant applications and reports and the development and adjustment of associated budgets
  • Collaborate with the Director of Development on Foundation prospect research and engagement activities

Operations and Facility Management

            In collaboration with the Operations Manager and Administrative Assistant:

  • Direct office activities and functions to maintain efficiency and compliance with the organization’s policies, including managing office use and return-to-in-office use safely
  • Maintain risk management solutions such as business insurance and safety and security policies

Information Technology

            In collaboration with the Director of IT:

  • Lead the development and implementation processes for the organizations IT systems and department
  • Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
  • Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
  • Oversee security of systems, networks, and enterprise information


  • Bachelor’s degree in accounting, finance, or relevant field required; MBA or related degree preferred
  • Progressive experience directly related to the primary duties of the role

Required Skills

  • Commitment to the mission and vision of Juvenile Law Center
  • Thorough knowledge of financial and legal best practices and requirements with a proven ability to provide sound and ethical financial counsel to executive leadership
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Excellent organizational skills and attention to detail
  • Strong supervisory and leadership skills
  • Highly collaborative, including ability to work effectively with external partners and internal colleagues; ability to build strong rapport and relationships; ability to work collaboratively alongside youth
  • Strong sense of professionalism, including ability to manage multiple deadlines; strong work ethic and commitment to see assignments completed thoroughly and timely; flexibility to pitch in when needed; willingness to learn new skills and improve existing skills
  • A commitment to racial equity, including: a dedication to expanding analysis and knowledge about the role that racial inequity plays in our society and a commitment to building or deepening commitment to racial justice work and equity in all of our internal processes

Note: Juvenile Law Center has a commitment to professional development and will actively support candidates in further developing their skills in these areas.

Responsibility Level

This position is a director level position and reports to the Chief Executive Officer. This position serves as a member of the organization’s management team. The Director of Operations supervises the Operations Manager.



Salary is commensurate with experience. The minimum starting salary for this position is $128,000.

Juvenile Law Center offers excellent benefits, including employer paid health, dental and vision insurance for employees and their family, short- and long-term disability and life insurance, and employer contributions to 403b retirement plans. Paid time off includes fifteen (15) vacation days, five (5) personal days and twelve (12) sick days. Juvenile Law Center is closed for twelve holidays and for the week between Christmas and New Year’s Day.

Office Location

Juvenile Law Center’s physical office in Philadelphia is closed to full time use until further notice. Juvenile Law Center’s office is open to use only by employees who are fully vaccinated for COVID-19. Once the office reopens, individuals working temporarily remotely will be expected to travel to Philadelphia on a regular basis to be determined based on the needs of the position as identified by the individual’s supervisor and the needs of the organization. All remote working employees will be expected to travel to Philadelphia on a schedule to be determined.

COVID-19 Policy

At Juvenile Law Center, we believe that we must do all that we can to protect the safety, health, and well-being of employees, youth advocates, guests, our communities, and others with whom we interact. All offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 to pass the pre-employment requirements. Individuals in need of an exemption from this policy due to medical reasons, or because of a sincerely held religious belief may request an exemption from this policy. Accommodations will be granted where they do not cause Juvenile Law Center undue hardship or pose a direct threat to the health and safety of others.

Application Process

Round 1: Submit your application in the form located here. A cover letter, resume and list of three references should also be submitted in a single PDF to Applications will be accepted until the position is filled.

Round 2: Candidates will be invited to schedule a 45-minute video interview with members of the hiring team.

Round 3: Finalists will be invited to two 45-minute interviews with members of the hiring team, the Operations Manager, the CEO, and staff from the relevant departments for the position. Following this round of interviews, candidate references will be checked.


Equitable/Inclusionary Hiring Practices

Juvenile Law Center’s mission is to fight for rights, dignity, equity, and opportunity for youth. We work to reduce the harm of the child welfare and justice systems, limit their reach, and ultimately abolish them so all young people can thrive. The diversity of our staff is critical to fulfilling this mission.

Juvenile Law Center seeks to minimize bias and the impact of structural racism in the fields we work in within our hiring practices. To that end, we focus on relevant skills and experience, and aim to de-prioritize information that can allow for implicit bias.

Juvenile Law Center is committed to advancing equity both internally and in our advocacy work. We recognize the urgency and necessity of actively building and supporting diverse leadership at Juvenile Law Center and in the field more broadly. We are committed to actively recruiting and hiring from communities most impacted by our work. Applicants working to advance equity and who identify with these impacted communities are strongly encouraged to apply and self-identify during the application process.

Juvenile Law Center is committed to cultivating an inclusive space that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. We are committed to the diversity of our staff as it pertains to race, color, ethnicity, class, sex, marital or parental status, gender identity or expression, sexual orientation, size, disability, religion, national origin, and/or child welfare or juvenile or criminal justice involvement, including prior record of arrest, adjudication, or conviction. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.

Juvenile Law Center is an equal opportunity employer.