Juvenile Law Center

Full-Time Positions

Operations Associate

Juvenile Law Center was founded in 1975 and is the oldest children’s legal office in the country.  We play a leadership role nationally and in Pennsylvania in shaping and using the law on behalf of children in the child welfare and justice systems to promote fairness, prevent harm, secure access to appropriate services, and ensure a smooth transition from adolescence to adulthood. Most of the youth on whose behalf we work are between 10 and 21 years of age and are among society’s most vulnerable—most likely to be mislabeled, ignored, harmed, or scarred for life by systems that are supposed to help them.

We work to protect and advance children’s rights in courts, legislatures, and executive agencies. Our strategies include litigation, appellate advocacy and submission of amicus (friend-of-the-court) briefs, policy reform, public education, training, and strategic communications. We strive to ensure that laws, policies, and practices affecting youth are rooted in research, consistent with children’s unique developmental characteristics, as well as reflective of international human rights values. For more information, visit www.jlc.org.


Reporting to the Director of Operations, the Operations Associate provides administrative support by conducting foundation research, preparing grant application materials and grant reports, handling information requests and performing clerical functions such as coordinating travel, scheduling meetings, preparing meeting agendas and other materials, and other administrative duties as assigned.  The Operations Associate would also assist with individual donor prospect research, special event projects, and other administrative tasks.

This position requires proficient oral and written communication skills; high-level attention to detail; ability to interact with a wide range of stakeholders including staff of all levels, board members, foundation staff, vendors and consultants, donors and potential donors; excellent interpersonal and research skills; and the ability to work effectively in a team.

The Operations Associate must be a creative problem-solver, a strategic and organized thinker, demonstrate initiative, and be able to work well under pressure while juggling multiple tasks simultaneously.

Primary duties:
Finance Assistance

  • Ensures procedures and policies for in-house accounting processes are followed for reimbursement requests submitted by staff, while ensuring their accuracy and completeness, and resolving coding allocation issues when needed
  • Reconciles corporate credit card monthly, ensuring all expense forms and receipts have been submitted by staff, confirming accuracy and completeness, and resolving coding allocation issues when needed

Grants Assistance

  • Uses Salesforce for Nonprofits to accurately process single and multi-year foundation grants according to JLC policies and procedures
  • Routinely verifies and updates all pertinent foundation contact information and records necessary changes in the database
  • Conducts funder research and gathers information for grant materials development
  • Assists with the assembly and submission of grant requests and grant reports, including proposal narratives, organizational information and supporting documentation
  • Actively calendars grant submission process and reporting cycle due dates – from initial inquiry to grant close out to ensure timely submission of all required materials

Administrative Support

  • Provides general administrative support to the Director of Operations and the Director of Development, as needed
  • Schedules and organizes multifaceted activities such as board and staff meetings and executive travel
  • Types general correspondences and proofreads copy, as requested, for spelling, grammar and layout, making appropriate changes when necessary
  • As requested, records meeting notes and minutes and circulates to appropriate staff
  • Serves as occasional backup to front office assistant as needed, including greeting and welcoming visitors, answering incoming calls to Juvenile Law Center’s main phone line, and sorting and delivering mail

Supervisory Responsibility

This position has no supervisory responsibilities.

Required Education and Experience

Bachelor’s degree

3+ years of administrative experience in a nonprofit environment

Technical proficiency with personal computers and standard office equipment; fluent with Microsoft Office suite (Outlook, Word, Excel and PowerPoint); and high comfort level using online tools

Excellent written and verbal skills with a high degree of detail orientation

Preferred Education and Experience

Grants management and prospect research background

Experience using Salesforce for Nonprofits or other donor database systems


Salary is commensurate with experience. Juvenile Law Center offers excellent health care benefits, disability insurance and life insurance.

To Apply:

Please send cover letter describing interests and experience, a resume, list of three references, and a writing sample in a single PDF to:

Human Resources [email protected]
Subject Line: Operations Associate Application

Juvenile Law Center is committed to building a culturally diverse staff and strongly encourages people of color, members of the LGBTQ community, those who are disabled, and those with personal experience in the juvenile justice or child welfare systems to apply. 

Applications will be reviewed on a rolling basis until October 6, 2017.

Support Juvenile Law Center

One of the most important lessons from our 40 years of experience is that children involved with the justice and foster care systems need zealous legal advocates. Your support for our work is more important now than ever before. Support